BMC Helix Continuous Optimization

Improve service reliability and efficiency and prevent incidents by proactively forecasting infrastructure resources.

OVERVIEW

Achieve service assurance and prevent wasteful infrastructure spend by accurately predicting the resources required to meet business needs across on-premises and multi-cloud environments.

6

months ahead of schedule to meet regulatory requirements

Source: Nationwide Building Society enhances service excellence with BMC Helix

3

months advanced notice enabled for potential capacity issues

Source: Nationwide Building Society enhances service excellence with BMC Helix

94%

reductions in requests forwarded to ITOps

Source: Nationwide Building Society enhances service excellence with BMC Helix
Predictive service management

Predictive service management

Predict and plan for dynamic changes in demand with insights into risk and efficiency of business services.

  • View the overall health and status of business services and prediction data with an out-of-the-box service dashboard.

  • Dynamically align infrastructure resources with the demands of applications, including those based on multi-cloud, Kubernetes, and containerized microservices using AI/ML.

  • Forecast growth and mitigate risks associated with a business service by correlating its resources with business driver metrics.

Avoid bottlenecks and overspending Avoid bottlenecks and overspending

Avoid bottlenecks and overspending

Continuously evaluate utilization and address oversubscription to stay ahead of fluctuating business demands.

  • Gain visibility across the enterprise with visualizations that show capacity of resource types such as CPU, memory or storage within a specific domain or time.

  • Right-size on-premises and cloud resources with automated recommendations.

  • Proactively ensure sufficient infrastructure resources for upcoming events (open enrollment, Black Friday, marketing launch) with what-if business planning and simulations.

Optimize for cloud Optimize for cloud

Optimize for cloud

Avoid costly surprises and operational risks with what-if simulations for cloud migrations and Kubernetes deployments.

  • Analyze bottlenecks in CPU, memory, and storage utilization with interactive charts within what-if simulations.

  • Identify opportunities for optimization, such as overallocated pods and containers, and oversubscribed nodes and clusters, with predictive analytics.

  • Get right-sized recommendations for cloud and Kubernetes resources along with associated cost comparisons.

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Role-based benefits




Customer Success

What our customers are saying

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We had a lot of requirements from a capacity modeling perspective, and BMC Helix Capacity Optimization was far and away the best solution for us.

Peter Norris

Process Owner | IT Service Demand and Capacity Management | Nationwide

Forrester wave leader

BMC Helix receives highest score possible in criterion of Agentic AI, advisor, and assistant

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