diff options
-rw-r--r-- | template/stripe/error.html | 23 | ||||
-rw-r--r-- | template/stripe/noinvoice.html | 22 |
2 files changed, 45 insertions, 0 deletions
diff --git a/template/stripe/error.html b/template/stripe/error.html new file mode 100644 index 0000000..b9a6f47 --- /dev/null +++ b/template/stripe/error.html @@ -0,0 +1,23 @@ +{%extends "navbase.html"%} +{%block title%}Stripe error{%endblock%} +{%block content%} +<h1>Stripe error</h1> +<p> +An error occurred when processing your payment details from Stripe: +</p> + +<p><i>{{reason}}</i></p> + +<p> +This may represent a transient issue, in which case there is +no need for you to do anything. Your payment will be processed +in the background within a few hours. +</p> + +<p> +If this has not happened, or the error above indicates this is a +permanent problem, please email <treasurer at pgdu dot org> +with the error message above and the full URL of this page (including +all parameters), and we'll review the transaction as soon as possible. +</p> +{%endblock%} diff --git a/template/stripe/noinvoice.html b/template/stripe/noinvoice.html new file mode 100644 index 0000000..9d69654 --- /dev/null +++ b/template/stripe/noinvoice.html @@ -0,0 +1,22 @@ +{%extends "navbase.html"%} +{%block title%}Stripe payment completed{%endblock%} + +{%block content%} +<h1>Stripe payment completed</h1> +<p> +We have received your payment, but were unable to match it to an invoice. +If this was donation, or another payment not related to an invoice, +<b>you don't need to do anything</b>. +</p> + +<p> +However, if this <b>was the payment for an invoice</b>, something has gone +wrong in the processing, and our systems were unable to find the details. +Normally your invoice payment will now be processed by our background systems +within a few hours, and you will receive a receipt by email. If you +<i>do not</i> receive such an email within 24 hours, please contact +<treasurer at pgdu dot org>, citing your Stripe transaction id +and the invoice number of the invoice you were trying to pay, and we'll +process the payment manually as quickly as we can. +</p> +{%endblock%} |