CallCanvas
This component renders a canvas for call based task.
Can be themed with Theme.CallCanvas in Theme.
Component children#
| Key | Component | Condition | Align | Description |
|---|---|---|---|---|
| transcriptChatBookendContainer | ChatBookendContainer | center | A container component for display loading icon and initial message displayed to the agent while the transcript is being fetched | |
| transcriptMessageWelcomeMessage | ChatBookend | center | A container component for welcome message | |
| transcriptMessageEventStart | ChatBookendItem | center | component to hold static string | |
| transcriptMessageEventDetails | ChatBookendItem | center | component to hold static string for CCAI Label |
Static Properties#
| Name | Type | Description |
|---|---|---|
| Content | DynamicContentStore<CallCanvas.CallCanvasChildrenProps, CallCanvasChildrenKeys> | Dynamic content store |
Component Children Properties#
| Name | Type | Description | Optional | Default |
|---|---|---|---|---|
| dialpadState | DialpadState | Represents the state of the dialpad. | No | |
| compact | boolean | if dialpad should be compact. | Yes | |
| task | ITask | Task. | Yes | |
| call | Call | Call state of the task. | Yes | |
| conference | ConferenceState | Conference state of the task. | Yes | |
| channelDefinition | TaskChannelDefinition | Channel definition of the task. | Yes | |
| conversation | ConversationState.ConversationState | Conversation state of the task. Present if task is chat-based. | Yes |
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