Professional services

Expert guidance to reach your goals

Our professional services team combines payments and financial expertise with experience integrating Stripe technology in thousands of projects. We help our customers create marketplaces, launch subscription businesses, expand globally, and more.

Expert teams to guide your Stripe journey

Engagement manager

Engagement managers orchestrate projects that unlock growth for businesses using Stripe. They lead specialized teams to accelerate time to value, helping you transform your payment capabilities and drive measurable growth.

Implementation consultant

Implementation consultants are payments, billing, and money movement experts who design your optimal Stripe integration. They develop tailored architectures and adoption strategies that maximize business impact, ensuring a smooth transition that delivers tangible benefits.

Integration engineer

Integration engineers are deep technical product and engineering experts who build the technical bridge between your systems and Stripe. These experts devise and implement end-to-end solutions to meet your requirements, from high-level architecture definition to code development and release strategies across Stripe applications and products.

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Implementation services

Integration consultants and engineers guide you through every stage of your implementation, from strategy and design to technical development and launch.

Launch faster

Go live with Stripe quickly with our iterative and hands-on approach.

Design for scale

We incorporate the complexities of your business to deliver a custom solution that scales.

Minimise risk

Build once and avoid technology and compliance pitfalls that can delay timelines.

Unlock more value

Discover additional ways to use Stripe to streamline your technology stack.

Custom integration guidance for all components of your Stripe solution

Your implementation includes relevant deep dive workshops so we can understand your requirements and create tailored integration guides for your teams to build faster.

Workshop topics include:

  • Payment optimisation
  • Analytics and reporting
  • Fraud and disputes
  • Risk management and KYC requirements
  • Data migration
  • Customer payment experience
  • Funds flows
  • Product monetisation strategy

Optimise and grow

Advisory

From strengthening your current integration to launching new business models, our experts provide guidance to help you build on your existing Stripe solution.

Optimise your Stripe solution

Make the right technical adjustments to maximise value and drive impact.

  • Improve payments performance
  • Create and deploy experiments
  • Unlock new capabilities using the latest Stripe API

Build for the future

Executive strategy program

Bring your leadership team together for collaboration with Stripe. Create a vision and shared roadmap for the most ambitious goals.

Uncover insights

Explore opportunities through customer research, data analysis, customer interviews, and industry trends.

Identify solutions

Workshop ideas and identify new solutions and improvements that align with your long-term goals.

Deliver outcomes

Define, align, and commit to actionable shared roadmaps with implementation plans that enable teams to execute.

Case studies

Snowflake partners with Stripe experts to launch marketplace in four months

Snowflake is a cloud data platform that enables data storage, processing, and analytics solutions for businesses. With the Data Cloud platform, Snowflake manages the complexities of data storage infrastructure, enabling organisations to focus on building data-driven solutions.

Challenge

Snowflake sought to create a B2B marketplace for its customers. Eager to move quickly and be first-to-market, Snowflake turned to Stripe for additional expertise to guide its technical approach, as well as subject matter expertise in topics such as regulation and compliance, to expedite the process.

Solution

Snowflake partnered with Stripe professional services team for expertise and guidance throughout their implementation. Stripe provided product workshops, ongoing Q&A sessions, and weekly check-ins to keep the Snowflake team unblocked and moving efficiently. As a result, Snowflake successfully launched their marketplace in just four months.

Products

Partnering with Stripe professional services team enabled us to quickly create a unique marketplace experience with consumption-based pricing options for our customers. We not only created a product we’re happy with and customers are finding value from, but through the partnership we were able to execute quickly and effectively.

Eric Dorf, Senior Product Manager, Monetisation

La Redoute replaces legacy systems with Stripe to offer world-class customer experience

Operating for nearly 200 years, La Redoute is a renowned and beloved European brand with roots deep in the north of France. A leading retailer of home furnishings and clothing, the company called on Stripe to transform its payments infrastructure and support the expansion of its international ecommerce business.

Challenge

In 2022, company leaders needed to replace La Redoute’s web of disparate legacy payment systems with a single global solution. The company’s existing tech stack, with different solutions for different countries, was inefficient and burdensome to manage.

Solution

La Redoute completed its payment transformation in close collaboration with Stripe professional services, which drove the strategy behind La Redoute’s new customer-centric payment experience and guided the transformation’s overall impact throughout the company. The team helped La Redoute navigate implementation challenges to keep its launches on track.

Products

The implementation team was both proactive and responsive, helping us find the best solutions to make the experience smooth and as good as possible, all with smiles on their faces.

Fayçal Ennaifer, Business Transformation Director

HeyGen reduces fraud and boosts auth rates by 21% with Stripe professional services

HeyGen is an AI-powered video creation platform that makes visual storytelling accessible to all audiences. With AI avatars, voices, backgrounds, and text-to-speech capabilities, HeyGen customers can create studio-quality videos in minutes. Since 2023, HeyGen has been using Stripe to power its platform’s billing and subscriptions with a seamless and secure checkout experience.

Challenge

HeyGen faced a significant challenge with fraud prevention: with the nascent AI market in flux and HeyGen’s rapid growth over a short period, HeyGen lacked a stable baseline of expectations for typical customer behaviors and transaction patterns. To protect its user experience and brand, HeyGen needed to enhance its fraud prevention system with real-time fraud monitoring for quicker reactions.

Solution

HeyGen partnered with Stripe professional services to help the company optimize its Stripe implementation, improve fraud prevention, and increase conversion. Due to the improved Radar rules and optimizations to HeyGen’s Radar for Fraud Teams integration, the company saw its fraud rate drop by 69% and the total dispute rate drop by 57%. Implementing Stripe’s Optimized Checkout Suite increased HeyGen’s subscriber lifetime value by 15% and payments success rate by 21%.

Products

We have faced serious issues with fraudulent payment activities. The Stripe professional services team has been super professional and helpful when it comes to setting up the dashboard, proactively analysing the data, recommending rules to implement, and fine-tuning rules.

Wayne Liang, Co-founder

Dyn Media works with Stripe professional services for smooth platform launch and growth

Dyn Media is a streaming sports platform where German sports fans can watch high-quality basketball, handball, field hockey, table tennis, and volleyball content, including games and highlights. The relatively new platform, which launched in August 2023, worked with Stripe to power its subscription offering and provide a simple and secure payment solution for its subscribers.

Challenge

Dyn Media is a streaming sports platform where German sports fans can watch high-quality basketball, handball, field hockey, table tennis, and volleyball content, including games and highlights. The relatively new platform, which launched in August 2023, worked with Stripe to power its subscription offering and provide a simple and secure payment solution for its subscribers.

Solution

Dyn Media launched with Stripe in August 2023 to power the payments and subscriptions behind the launch of the sports streaming platform and, subsequently, the successful collection of all registration fees from early platform sign-ups from June and July. Stripe Billing’s coupon feature proved to be an integral part of Dyn Media’s customer growth, giving the platform the ability to set up partnerships built on offers tailored to its customer base.

Products

Stripe professional services provided vital support in our launch window, helping us deal with the enormous peak in payments and supporting in saving some potential lost customers.

Moritz Mücke, Head of Product and Technology

Stripe partners

Lean on our partners to do the heavy lifting (or coding)

Professional services and Stripe partners are better together. With the guidance of Stripe experts, our trained and certified partners can supplement your developer team to launch your Stripe solution even faster.

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Explore customer stories

Learn how Stripe’s platform has helped millions of businesses.

Maximise your value

Support plans help resolve issues quickly and provide insights to guide you forward.