Yes, you can. Your Starter plan offers the option to purchase credit top-ups without periodical commitments.
Which payment methods do you accept?
We accept all major debit and credit cards.
What happens when I reach my plan's credit limits?
You can buy additional credits at any time at the pay-as-you-go rate. Topped-up credits remain in your balance beyond the billing period, while your plan’s standard credits reset each cycle.
Does my unused credit carry over to the following month?
Unused plan credits are reset at the end of each billing cycle. However, any topped-up credits stay in your account until fully used. Visit our help center to learn more about this.
How am I charged if I exceed my plan’s user limit?
Pro and Business plans include a recommended user limit (e.g., 3 or 5 users), with an extra fee per additional seat. We don’t automatically bill or lock you out if you go over—if you regularly exceed the limit, we’ll let you know. You can keep your current plan, upgrade, or reduce user seats. Feel free to invite everyone who needs access; if you consistently exceed the limit, we’ll work with you on the best plan for your team.
Do you provide invoices?
Yes. An invoice is sent to you by email immediately after each purchase, and you can also access them at any time in your account settings.
You can cancel anytime via your workspace's billing settings page (Settings & members > Billing). After cancellation, your subscription remains active until the end of the current billing period, and no further charges will be made.
Customer Reviews
Rated
★★★★★
4.7/5on Trustpilot
Ratedby John Van Hulst
Does exactly what it claims it will do. Easy to use and a huge time saver.
Ratedby Damian Mac Con Uladh
I find HappyScribe to be an excellent tool in the tedious task of transcribing interviews and am amazed at how well it works and its accuracy.
Ratedby Eric van den Hoek
Way better than hours and hours of typing and translating your recordings
Ratedby Daniele Verì
I can't describe how happy I am after discovering the existence of this tool. Thank you for creating this, conversational analysis has never been so easy!
Ratedby Mike
Working great. Easy to use and quality is outstanding. Problems: I came across absolutely none.
Ratedby Damián López González
I was pleasantly surprised by the accuracy of this transcription in Spanish, as well as by the usefulness of the playback feature, time stamps, and ability to correct it within the app.
Ratedby Suzan van Ierland
Saved me loads of time doing transcribing interviews for my thesis. Handled different accents of Dutch quite well.
Ratedby Jenny Cook
Simple to use. Very little editing required.
Ratedby Xiomara Lugo
Love it. The automatic transcriptions (Eng & Spanish) are way above average and the interface is super easy!
