Hi there
Try this
Since your current iPhone 17 Pro Max is actively running your primary or current Apple services, checking credentials or verifying identity is a straightforward process:
- If you know your password: Turn on your iPhone 14, connect it to a stable Wi-Fi network, and go to Settings > Sign in to your iPhone. Enter your Apple Account email and password. A 2FA (Two-Factor Authentication) code will likely pop up on your iPhone 17 Pro Max. Enter that code on the iPhone 14 to complete the login process.
- If you forgot your login email: On your iPhone 17 Pro Max, navigate to Settings > [Your Name] > Sign-In & Security to view the verified emails and phone numbers tied to your active Apple Account.
- If you forgot your password: If you get locked out or cannot remember the password, do not repeatedly guess to avoid locking the account. Instead, initiate a secure password reset via Apple Account Recovery. You can also authorize the reset using your iPhone 17 Pro Max if it is designated as a trusted device.
Google actively enforces an Inactive Account Policy, meaning accounts that haven't been opened, logged into, or used for over two consecutive years may be flagged for deletion. If your Gmail has been untouched for three full years, it might have been permanently deactivated unless it had active subscriptions or YouTube content.
- Check account status: On your iPhone 17 Pro Max, open Safari or the Gmail app and try logging into that specific Gmail account.
- If the account still exists: Fill in the password. If prompted for verification, Google will send a prompt, text message, or backup code to your recovery phone number or recovery email address.
- If the account was deleted: If Google informs you that the account cannot be found or has been deleted due to inactivity, it cannot be recovered, and you will need to create a new Gmail account.
- Adding it to the iPhone 14: Once you confirm the account is still active, open the Gmail app or go to Settings > Mail > Accounts > Add Account on your iPhone 14 to sync your mail.