ApsaraDB for MongoDB:FAQ

Basic FAQ

Other FAQ

• What is the difference between ApsaraDB for MongoDB and MongoDB?

• What database versions does ApsaraDB for MongoDB support?

• Does ApsaraDB for MongoDB support embedded/nested documents?

• What commands are supported and not supported by ApsaraDB for MongoDB?

• Can I add nodes to an ApsaraDB for MongoDB instance?

• Does ApsaraDB for MongoDB support Mongoose?

• What is the impact of changes made to the storage space on an ApsaraDB for MongoDB instance?

Basic FAQ

Other FAQ

• What ApsaraDB for MongoDB instance types are available for purchase?

• Why am I unable to find the ApsaraDB for MongoDB instance that I created?

• How do I change the billing method of my instance from pay-as-you-go to subscription?

• Can I switch a subscription instance to a pay-as-you-go instance?

• How do I manually renew a subscription instance?

• How do I enable auto-renewal for a subscription instance?

Basic FAQ

Other FAQ

• How do I troubleshoot logon issues for my MongoDB client?

• How do I log on to an ApsaraDB for MongoDB instance by using DMS?

• What do I do if a connection error is reported?

• How do I query the number of connections to my instance?

• How do I limit the number of connections from my client?

• What do I do if the number of connections to my instance reaches the upper limit?

• What client languages are supported by ApsaraDB for MongoDB for connections?

• Does ApsaraDB for MongoDB support public network access?

• Does ApsaraDB for MongoDB support password-free access?

• What methods are available for instance connection?

• How do I manage my instance by using DMS?

• How do I connect to my instance over the Internet from my local client?

• How do I connect to my instance by using an SSL-VPN tunnel from my local client?

• How do I connect an ECS instance to my ApsaraDB for MongoDB instance in a different zone over the internal network?

• How do I connect an ECS instance to my ApsaraDB for MongoDB instance that uses a different network type over the internal network?

• How do I connect an ECS instance to my ApsaraDB for MongoDB instance in a different region over the internal network?

• How do I connect an ECS instance to my ApsaraDB for MongoDB instance within a different Alibaba Cloud account over the internal network?

• How do I install and use the mongo shell in a Windows operating system?

• How do I resolve failed connection issues due to special characters in the account name or password in a connection string?

Basic FAQ

Other FAQ

What causes the primary/secondary switchover for an instance?

How do I configure manual primary/secondary failover?

What are impacts of primary/secondary switchover?

Why is the "NotMaster", "NotWritablePrimary", or "Time out after 30000ms while waiting for a server that matches writableServerSelector" error message returned when data is written to a replica set instance?

Basic FAQ

Other FAQ

• How do I understand the names and sources of an IP address whitelist for ApsaraDB for MongoDB?

• Does ApsaraDB for MongoDB support KMS encryption?

• How do I troubleshoot failed MONGODB-CR authentication issues on ApsaraDB for MongoDB?

• How do I configure SSL encryption for my instance?

• How do I configure TDE for my instance?

Basic FAQ

Other FAQ

How do I back up and restore my instance?

• How do I perform backup and restoration on my instance?

• How do I download a backup file?

Basic FAQ

Other FAQ

• What do I do if my ApsaraDB for MongoDB instance is heavily loaded?

• How do I troubleshoot high memory usage issues on my instance?

• How do I troubleshoot high CPU utilization issues on my instance?

• How do I troubleshoot high IOPS utilization issues on my instance?

• How do I troubleshoot high disk utilization issues on my instance?

• Why does ApsaraDB for MongoDB trigger primary/secondary switchovers?

• What is the node fault handling mechanism of ApsaraDB for MongoDB instances?

• What do I do if my instance is locked or data cannot be written to the instance due to exhausted disk space?

• How do I release the storage space of my instance?

How frequent is monitoring data collected in ApsaraDB for MongoDB?

Basic FAQ

Other FAQ

• What permissions are granted to the root account when an instance is created?

• How do I create an account for my instance?

• How do I configure RAM user permissions on ApsaraDB for MongoDB?

• How do I change the password of a database in my instance??

N/A

Basic FAQ

Other FAQ

• What is the log deletion policy of an ApsaraDB for MongoDB instance?

• How do I analyze running requests in ApsaraDB for MongoDB databases?

• How do I check slow requests in my instance?

• Can I forcibly terminate a request which is being processed for a very long period?

• How do I use the log management feature to view logs?

• How do I view slow query logs?

• View error logs

• How do I view operational logs?

• How do I analyze slow query logs?

Basic FAQ

Other FAQ

How do I troubleshooting errors and exceptions in my instance?

How do I troubleshooting errors and exceptions in my instance?